Service & Maintenance

“Very polite and professional. George attended our centre this afternoon to service our automatic doors. He was prompt to the job, courteous and very professional. He worked quickly and tidily while being aware of those around him.”

“The engineer arrived on time and completed the service. He found the fault we have had and ordered the new unit.”

“Excellent friendly service, would highly recommend.”

“Great service as always. Thank you.”

“Very prompt, helpful, considerate and reasonably priced.”

“Quick professional service, communication is great.”

“Great response times all the time!”

“Have attended several callouts for us and carried out repairs quickly and efficiently. Could not fault Mike Jenkins, he is always on hand to help. Thank you for all of your help!!”

“Our security blind broke. They were out within the day and fixed quickly. Helpful, friendly and professional service.”

“We have recently moved to using Entec for all our automation work and we have had great success feedback from clients about how easy they are to work with and how quickly they respond to call-outs.”

“Excellent response and kept fully up to date on attendance and what works were carried out. Good technical knowledge from engineer who attended.”

“Entec exceeded our expectations by being on time, on budget and accommodating. The product is great: double glazed so has eliminated noise and condensation, and the door gives a sense of quality as our clients enter. I would confidently recommend this company.”

“We’ve placed several large orders with Entec in the past and will continue to use their services with no hesitation. They are always really helpful, quick to respond and prompt with delivery. Highly recommend!”

“The team from Entec arrived incredibly promptly and managed to resolve the issues with the Main Door at the Poppy Factory within 20 minutes of arrival, offering sensible advice to minimise the potential for similar problems in the future. An excellent service.”

“Helpful, Reliable, Thorough. From survey to installation Entec have been extremely organised and helpful. We will definitely be using them again.”

“We recently had the engineer Luke on site for a major issue with our main entrance automatic door and we were very pleased to see him working for hours with so much efficiency, dedication and patience. Would definitely recommend him 🙂 “

“I have had the pleasure of working closely with the team at Entec for several years, and I can confidently say that they are an invaluable partner on every project we collaborate on. Their extensive knowledge and vast experience make them a reliable resource for complex and demanding projects.”

“James Walden has always been so quick to reply to our queries and tries his best to make sure our deadlines are met. Cannot fault him! Thank you for all your help James!”

“I have been very pleased with the customer service level of Entec from the way the request was handled to the speed. Entec has shown the solution based mindset and within 24hrs sorted and fixed our door issue. I highly recommended and will continue with no doubt using their services.”

“Been using Entec services for the past 10 years, and they have never let me down. In many occasions, they have solved challenging issues with automated doors where others couldn’t. They really do go extra mile and think outside the box where required. Highly recommended!”

“We always receive 5* customer service 🙂 Great communication throughout, and engineers are reliable and friendly. Great company to deal with – without a doubt would highly recommend Entec!!”

“We had an engineer called George from ENTEC and he couldn’t have been more helpful and pleasant. He came and commissioned some new automatic doors and was brilliant from start to finish. Well done him and ENTEC.”

“Entec replaced old wooden doors at the entrance to our General Practice. We now have beautiful automatic doors which are impressing everyone. The installers were industrious, polite and knew exactly what they were doing. The whole process was very efficient and professional.”

“Always 5 stars for this company. Each installation is done property. New door design always very good. Highly recommended.”

“The guys at Entec are great to work with. I deal with James & Mike who are very professional and whose knowledge & experience in the field of door automation is immense – I have no hesitation recommending them if you are seeking expert advice and solutions.”

“Good all round experience. Very knowledgeable. Very reliable. Very quick responses. Very helpful. Very quick parts turnaround.”

“I’ve been using Entec for years at two different sites for door servicing and new installs. Never had a problem with them. The team are quick to respond to your requests and provide all the information needed including which engineers to expect on site along with DBS information.”

“Excellent customer service. Do an amazing job with my orders and deliveries. The team are professional, efficient, and exceed my expectations. Highly recommend.”

“We had an emergency and telephoned Entec about 9am on the off chance of a call out. By lunchtime we had not only had a visit but the engineer, Andy, had both diagnosed and fixed what was quite a tricky problem. I’d say probably the best and quickest service we’ve had in a long time!”

“We have dealt with Mike, James and the team at Entec for many years and we are always happy with the service they offer and speedy professional response to our enquiries.”

“Great service as always, always good communication and top quality work.”

“Great company to deal with. I generally deal with one person via email that is very knowledgeable with products and replies with quotes quickly.”

“Great service. George was very nice and helpful today. He investigated the issues with our doors and managed to fix the problem. Thank you.”

“Entec have carried out various installations, reactive and PPM works for manual and automatic doors. They always carry out quality installations and reactive tasks are attended speedily and to a high standard.”

“We have used Entec for our Automatic door projects for over 10 years, and it has always been a pleasant experience. The products are good and staff all highly motivated knowledgeable and helpful.”

“I’ve dealt with this company for a couple of decades and continue to enjoy a professional service with prompt product dispatch and competitive pricing. The staff have great knowledge – James Walden is exceptional at sourcing those difficult to find service components.”

“A very fair and honest company, the remedials we had booked in didn’t take as long as they initially though and so reduced our cost. Good Customer Service, Sophie Alway is my main contact who has been very proactive and helpful in organising call outs and routines services.”

“The club has had 3 doors and a large window replaced by Entec. I was very impressed from survey to installation. They were flexible with timings and very fair on price considering we are a small members club. Couldn’t recommend Entec enough.”

“We have used Entec for a couple of of projects at the garage and I must say we have always found them to be really helpful. The call out time is minimal and the engineers that attend are extremely polite and customer conscious. Many thanks to Mandy and the team.”

“Good job done by Kevin and his team on time with no hassle.”

“Delivered on time. Excellent quality build and powder coating flawless. Thanks”